Are Patients Not Asking Enough Questions?


Are Patients Not Asking Enough Questions?

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November 24, 2015Dora Plisic

When it comes down to it, patients these days are more worried about how they will look in their new spectacles, rather than how they are protecting their vision. Patients even admit this, and according to a PPG research report, 84 percent of consumers surveyed said they focused on the frames more than the lenses when purchasing.

This percentage may seem daunting, but it is not difficult to get around this behaviour. By simply talking to patients about their lifestyle and how and when they will be using their spectacles, you can gauge the degree of protection they need. The reality is that your patients’ vision could be at risk because they don’t have lenses that suit their needs.

For a more active individual who may bicycle for exercise or pleasure, passing cars or other bikers may cause debris or small rocks to enter their field of vision. Patients with inadequate lenses in this situation could be facing damage to their eyes, potentially resulting in permanent vision impairment.


Another place patients might not consider dangerous is their workplace. From healthcare workers to auto technicians, work related eye injuries occur every day and can be avoided if properly protected. The problem is they don’t realize how much danger they are in, and according to The Vision Council, 90 percent of injuries could have been prevented with proper eye protection. It is not always just visible debris that causes vision damage, things like dust particles, chemical splashes and even prolonged exposure to multiple types of radiation.

Patients’ lack of communication with their eye care providers is a serious problem. According to the PPG research mentioned above, 9 out of 10 patients said that they solely rely on their provider to choose the lens that is right for them. What if consumers did this for everything? We would all purchase the most expensive products even if they weren’t the best quality or what we actually need.

Choosing a lens can be a difficult decision, but Trivex lenses provide the perfect everyday protection and high impact resistance that patients are looking for. Being one of the lightest lenses on the planet, they not only provide comfort but protection as they block 100 percent of all UV rays. These rays can be especially harmful to workers who spend most of their time driving, as they might not realize the sun in not only distracting them, but harming them as well.

When recommending lenses to your patients, be sure to offer the lenses that are best-suited to their needs. Trivex offers excellent visual acuity and protection, but might not be the best fit for a patient’s prescription or budget. Take all of their concerns into consideration. Remember, your patients are placing their trust in you. They will be more likely to take your recommendations if you build upon that trust.


This entry was posted in Practice Management, Business Strategy




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